At Shorelight Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data in alignment with our values of trust, integrity, and excellence.

1. Information We Collect

We may collect the following types of information:
• Personal Identifiable Information (PII): Name, email address, phone number, billing information, etc.
• Technical Information: IP addresses, browser type, and device data when accessing our website or services.
• Business Information: Details necessary for providing managed IT services, such as system credentials (stored securely).

2. How We Use Your Information

We use your information to:
• Provide and manage IT services.
• Respond to inquiries and support requests.
• Improve our website, services, and customer experience.
• Send updates related to your services or our offerings.

3. Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share data with trusted partners for:
• Service delivery (e.g., cloud service providers).
• Legal or compliance requirements.

4. Data Security

We implement strict security measures to safeguard your data, including:
• Encrypted data transmission.
• Restricted access to sensitive information.
• Regular audits and system updates.

5. Cookies and Tracking

Our website may use cookies to enhance user experience. You can control cookies through your browser settings.

6. Your Rights

Depending on your location, you may have rights to:
• Access and request a copy of your data.
• Correct inaccurate information.
• Request data deletion (subject to our legal obligations).

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
• Email: info@shorelight.tech
• Phone: 412-756-3600